Sales 3 Are the packages month-to-month or contract based? Are there installation and activation fees? Are your package really unshaped and uncapped?
Downgrades 2 Do I pay to downgrade my package? I want to downgrade my plan during the middle of the month. When will it take effect?
Cancellations 2 How much notice must I give if I want to cancel? I want to cancel my services, what happens to the router?