Oxygn - National Internet Service Provider

YOU WILL LOVE US.

Oxygn is an upcoming and innovative Internet Service Provider, consisting of a core team of highly skilled professionals and a bespoke customer service centre. We are based in the magnificent Simbithi Office Park, Shakas Rock and started operating in Ballito and surrounding areas before going national.

We cater to residential, commercial and industrial developments, from the home users to small and large businesses, offering premium fibre and voice packages as well as value added services.

Our friendly

Sales Team

Our professional Sales team will assist you from signing up to accessing Fibre in your home or business premise.

OUR KNOWLEDGEABLE

CUSTOMER SERVICE

AGENTS

Our friendly Customer Service Department is also known as an inbound call centre. They answer calls and distribute the logged tickets to the correct department.

OUR PROFESSIONAL

ACCOUNTS DEPARTMENT

The Accounts Department addresses any of your billing issues, invoicing and assists with upgrades and downgrades of line speed.

Our experienced

TECHNICIANS

Our technical team consists of ISP and I.T. Technicians as well as Core Engineers. ISP Technicians are responsible for installing and ensuring internet connectivity to your router, our Core Engineers are responsible for managing and maintaining the network infrastructure and our I.T. Technicians are responsible for assisting you with the internet coverage and internet connectivity in your home, on your request.

OUR EFFECTIVE

MARKETING TEAM

All the WhatsApp notifications, monthly newsletters and advertising stem from our dedicated Marketing department.

OUR SKILFUL

SOFTWARE DEVELOPERS

Our software developers look after our internal customer management system and make sure that they are compliant to international technology standards. Customers are able to log in to your own customer portal to view your usage, invoices, billing, log a ticket or change your package.